Privacy Policy

Last updated: 23 September 2026

Identity and Role of the Data Controller

glitterzofy acts as the data controller for the purposes of this privacy policy. We are responsible for determining how and why your personal data is processed in connection with our services as the central hub for media feeds, including professional video operation, live signal management, content distribution, camera work and creating reliable high-quality feeds for news programmes and television broadcasting. Our registered office is at The Warehouse, 3 Js Nursery, Smarts Heath Road, Woking, Surrey, GU22 0RG, United Kingdom and you may contact us at [email protected] or +44 20 8035 8010.

Scope of This Notice

This notice applies to all visitors to our website, users of our services, prospective clients and any other individuals whose personal data we process in the United Kingdom. It explains how we collect, use, store and share information when you interact with our commercial website, submit enquiries through the contact form or engage with our cookie banner.

Categories of Personal Data and Sources

We collect personal data directly from you when you complete the contact form, including your name, email address, telephone number and any message content. We also receive technical data such as IP address, browser type and device identifiers from your device when you visit the site. No data is obtained from third-party sources other than standard analytics tools that operate under our instructions.

Purposes of Processing and Legal Bases

We process your data to respond to enquiries submitted via the contact form on the basis of legitimate interest in providing customer service. We maintain records of website usage to improve service reliability under the same legal basis. Where you have given consent through the cookie banner we process data for analytics and advertising purposes. Compliance with legal obligations such as tax and anti-money-laundering requirements forms an additional basis for retaining certain records.

Requirement to Provide Data and Consequences

Providing contact details through the form is voluntary, however failure to supply necessary information may prevent us from responding to your enquiry or delivering the requested service. Technical data is collected automatically and you cannot use the site without it being processed.

Cookies and Similar Technologies

We use cookies and similar tracking technologies as described in our separate Cookie Policy, which is accessible via the site-wide cookie banner. You can manage your preferences at any time through that banner or your browser settings.

Processors, Recipients and Legal Disclosures

We engage carefully selected service providers such as hosting companies, email delivery platforms and analytics providers who act as processors under our contracts. Personal data may be disclosed to law enforcement or regulatory bodies when required by law or to protect our rights and the safety of others.

International Transfers

Some of our processors are located outside the United Kingdom. In such cases we rely on UK Government adequacy regulations or standard contractual clauses approved by the Information Commissioner’s Office to ensure an adequate level of protection for your data.

Retention Periods

Contact form data is retained for two years after the last correspondence unless a longer period is required for legal claims. Technical logs are kept for twelve months. Cookie data is stored according to the durations set out in the Cookie Policy.

Security and Data Minimisation

We implement appropriate technical and organisational measures including encryption, access controls and regular security reviews to protect personal data. We collect only the minimum information necessary for each stated purpose.

Your Data Subject Rights

Under UK GDPR and the Data Protection Act you have the right to access, rectify, erase, restrict processing, port your data and object to certain processing. To exercise these rights please contact us using the details above. We will respond within one month.

Withdrawing Consent and Objecting to Marketing

Where processing is based on consent you may withdraw it at any time by contacting [email protected]. You also have the right to object to direct marketing and to any profiling we may undertake for marketing purposes.

Right to Complain

If you are dissatisfied with how we handle your data you may lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority, using their website or by post to their offices in Wilmslow.

Children and Age Restrictions

Our services are intended for professional users aged eighteen and over. We do not knowingly collect personal data from children under sixteen and will delete any such data discovered.

Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects. Any analytics we perform are for service improvement only.

Changes to This Policy

We may update this policy from time to time. The current version will always be available on this page with the last-updated date clearly shown. Continued use of the site after changes constitutes acceptance of the revised policy.